As clinical trials become more digital, the adoption of electronic Clinical Research Document (eCRD) systems has become essential for sponsors, CROs, and research sites looking to improve data quality, streamline processes, and ensure compliance. But technology alone is not enough.
To truly benefit from an eCRD platform like Xolomon, you need to make sure your research team is fully prepared to use it efficiently. Training, change management, and ongoing support are all key to a smooth and successful implementation.
Here’s how to set your team up for success.
1. Understand the roles involved in eCRD use
Before you launch any training programme, it’s important to map out who will be using the eCRD system and how. A typical clinical trial involves:
- Investigators and site staff entering patient data
- Monitors and CRAs reviewing entries and issuing queries
- Data managers overseeing database integrity
- Project managers and sponsors tracking trial progress
Each group has different needs and responsibilities. A well-prepared eCRD onboarding plan should address these roles individually.
2. Choose a user-friendly eCRD platform
Ease of use is critical. Even the most powerful system will fail if it’s not intuitive. At Xolomon, our eCRD platform is designed to minimise training time with:
- Simple, clean interfaces
- Pre-configured forms and workflows
- Real-time validations and guided inputs
This helps users across different experience levels feel comfortable quickly-reducing resistance and errors.
3. Provide role-specific training
Effective training goes beyond a one-time demo. We recommend:
- Hands-on sessions with real trial examples
- Interactive tutorials by user type (site, monitor, sponsor)
- Short refresher videos for common tasks
- Live support channels for Q&A
At Xolomon, we offer modular onboarding tailored to each role, with documentation and training resources available.
4. Monitor adoption and offer ongoing support
Training is not a one-off event-it’s an ongoing process. Track how teams are engaging with the system and be ready to step in when usage drops or errors increase.
Xolomon provides usage analytics and built-in support tools to help teams stay on track. Our customer success team also offers dedicated follow-up for long-term projects.
5. Create SOPs that match your eCRD workflow
To maintain GCP compliance, every site must follow standard operating procedures (SOPs). Make sure your SOPs reflect how the eCRD system is actually used.
We help sponsors and sites align their documentation with digital processes, reducing the gap between training and real-world use.
Xolomon: making research accessible
Rolling out an eCRD system like Xolomon is a strategic upgrade-but it only delivers results if your team is ready. With the right training, ongoing support and clear SOPs, you can unlock the full potential of digital data capture: faster trials, higher data quality, and greater regulatory confidence.
